Tyto Athene is searching for a Program Manager to support a our customer in Aurora, Co. The contract is accountable for the management and operation of the integrated set of financial management, acquisition support, contract management, and contract operations applications supporting the Procure-to-Pay, Budget- to-Report, and Order-to-Cash processes. The Program Manager or alternate shall have full authority to act on behalf of Tyto Athene on all contract matters relating to daily operation of this contract.
Responsibilities:
- Work location is on government site, with minimal telework allowable in accordance with customer demand.
- Support Government Program Management Offices (PMO) as the Task Manager, responsible for managing an engineering and support services contract. Assist the Government Director, and Contracting Officer Representative (COR) with project management, lifecycle support, technical analysis, and other functions as requested.
- Ensure completion of monthly customer deliverables, including Monthly Financial Report, Monthly Technical Activity Report, and Monthly Invoice. Convene monthly financial/contractual review with the customer stakeholders.
- Liaison with Government and Tyto Contract Managers to process contract modifications, anticipatory costs, funding notices, obligations/de-obligations, and document receipt. Initiate the Tyto ordering/booking process to ensure documentation of internal contract information.
- Manage the Subcontractor relationship along with Tyto Supply Chain Management. Assist with subcontract agreements, statements of work, purchase requisitions, purchase order modifications, and subcontractor financial execution.
- Perform project control functions including financial management, monthly obligations and expenditure tracking, forecasting, sensitivity analyses, invoice evaluation, accrual estimates, and ad hoc customer requests.
- Provide personnel management for all contract employees, including staffing/onboarding, annual goals & performance evaluations, merit/bonus decisions, and disciplinary actions. Approve all employee timesheets, travel, PTO, and other requests.
- Work with Government and Tyto Security to ensure appropriate employee security clearances, facility security, document control, annual training, and inspection requirements.
- Adhere to the Tyto Quality Management System by developing project artifacts and providing timely measurements to deliver the monthly Project Management Review to senior leadership.
- Administration and maintenance of the existing, DHA ECS custom software
- Administration and upgrade of the existing DHA ECS Commercial-Off-The-Shelf (COTS) software and tools
- Maintenance of the existing DHA ECS COTS extensions and COTS configurations
- Corrective software maintenance of DHA ECS custom software, COTS extensions and COTS configurations, including all efforts to diagnose and correct application processing or performance errors
- Coordination for and troubleshooting of Operating Systems (OS), web-based applications and databases executing on remote, Medical Community of Interest (Med-COI) Amazon Web Services (AWS) Gov Cloud computing platforms and network infrastructure
- Support of Data Center Operation Services (DCOPS) upgrades of supporting infrastructure to include but not limited to network infrastructure, Splunk, Commvault, and cybersecurity platforms.
- Provides regularly scheduled software maintenance and inspections, upgrades, and repairs of application components, perform preventive software maintenance tasks, execute regularly scheduled operational tasks, and complete break-fix emergency responses.
- Modifications to existing DHA ECS custom software and COTS extension functionality
- Expansion of existing DHA ECS capabilities
- Implementation of application functionality changes mandated by DHA ECS users, Federal law, and Department of Defense (DoD) directives.
- This task order requests services in support of the implementation of DHA ECS change or modernization projects to include extended use of Amazon Web Services (AWS) infrastructure and services to gain efficiencies and performance enhancements.
- Information Assurance (IA) and Cybersecurity Support
- Program certification and accreditation support and
- Program Risk Management Framework (RMF) support.
Required:
- Bachelor’s degree from an accredited university in a related field (e.g., computer science, engineering, management, accounting, finance)
- A minimum of 5 years of IT Program Management experience to include program management experience with a program of the size and complexity of the EOSS contract
- Experience with DHA ECS type applications and databases of the size and scope within the EOSS requirement
- Excellent communication skills (written and oral) able to effectively interact with customers, partners, and associates at all levels.
- High proficiency with Microsoft Office suite, web-based applications, and databases.
Desired:
- Understanding of the Defense Health System, Tricare, and Managed Care Support Contracts (MCSCs)
- Understanding of DOD processes for installing and deploying technical systems.
- PMP Certification, Master’s Degree, or completion of various DAU coursework
Location: This position is on site in Aurora, Colorado
Clearance: Secret clearance required
